After almost 28 years of service, Donna Ames bid adieu to NHFCU in early May. Donna began her career at the credit union as a Teller. She then became an Accounting Clerk, and next transitioned into a Payroll/Share Draft Representative. Most recently, Donna worked as our Card Services Representative. Donna witnessed tremendous Credit Union growth through her many years with us. No matter what she worked on for us, Donna played an integral role in assuring that our members received the personal service they expect from their Credit Union. We will all miss her expertise and her terrific service to our members.
After so many years with NHFCU, Donna is planning to spend time with family while exploring new career options.
Susan Webb retired from NH Federal Credit Union at the end of May, after 31 years of service. Susan joined NH Federal Credit Union November of 1982 - long before ATM cards and online services became available! Susan worked as the Assistant Head Teller before accepting her most recent, long-running role as Special Services Manager. In her years with NHFCU, Susan saw many changes in our services and in the way people handle their finances altogether. As Special Services Manager, Susan oversaw the CUs share draft, ACH, and ATM & debit card programs, often entering into completely new territory. When Susan began working with payroll, most membership groups sent us checks and a tape that ran through our computer to "post" payroll; and many payroll distributions were hand-posted. Susan was instrumental in helping NHFCU and our many employer groups step into the world of automation that is now so common in the financial services industry.
We thank Donna and Susan for their many years of service to the Credit Union and its members. We wish them much joy!