Fraud & Security
Protect Your Money & Your Identity
It is very important to remember that NHFCU will never ask or request your personal information via text message, fax or email. Emails may contain links to our website or other sites related to our industry. Never disclose any personal or account information to anyone you do not know. Please contact us
immediately if you receive suspicious emails, faxes, phone calls or text messages claiming to be from us.
By practicing good security habits, you can assist us in the protection of your private information. To safeguard your personal information, please follow these guidelines:
- Be aware the common information that is requested by fraudsters:
- NHFCU account numbers, Debit/ATM or credit card numbers.
- Personal Identification Numbers (PIN) and passwords.
- Social Security number.
- Mother's maiden name.
- Other private information.
- Never reveal your PIN to anyone.
- Change your PIN at one of our offices, if you suspect it may have been compromised.
- Store your card number and PIN separately, and never write your PIN on your card.
- If you use an Online Banking or Bill Pay service, log out when finished and close your browser before leaving your computer.
- Never leave your computer unattended during an Online Banking session.
- Never use email to send your non-public information. Please always use our secure e-branch service to communicate with us.
Beware of any email asking you to log into e-branch if it does not link to the official NHFCU website.
Should you ever receive a call or email that you feel is a scam or illegitimate, please inform a Member Service Representative at (603) 224-7731.
To learn about more ways to protect yourself against other threats, click on the helpful links to the left.